Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Guarantee

  • Our team of service technicians will try their best to respond to your assistance tickets within up to 1 hour. If, however, the trouble you have stumbled upon calls for the assistance of our Admin =Team,= we will send the ticket to the person on duty and will post a comment to notify you.

  • Top quality support service

  • Top–quality Tech Assist Service

  • We are working for you day and night to provide you with useful information and tech support and to assist you with any trouble that you could possibly have as you are administering your virtual server. We can support all pre–installed programs, such as your OS, server management panel (in accordance with the VPS type) and the Web Control Panel produced 100% by our company.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Web Control Panel that is included as a gift with your VPS offers you an incorporated collection of articles. You’ll find a selection of comprehensive how to articles and a variety of step by step video classes that present all the fundamental web site management duties. You can view them by clicking the Help or Video control keys in the upper right side of each Control Panel section.