1 hour ticket response
Fast support is our number–one responsibility and that is why we have a team of competent support engineers who are ready to provide a rapid answer to any question that you might have. Simply submit your helpdesk ticket from your Web Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute response time.
An Outstanding Client Care Service
We have a team of web hosting support engineers who are eager to reply to all your requests whenever you need assistance. Almost all our technical support team members have several years of experience in the Linux hosting services world, which means that you can always count on rapid and comprehensive answers to your queries.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how you can use a particular feature, we have integrated a really user–friendly Help Center section in our Web Control Panel. You can search through a broad collection of web hosting account management articles and website management articles, browse the F.A.Q. repository or check our educational video tutorials.