Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Control Panel you can find a comprehensive Help section featuring a ton of articles and regularly asked questions. They are contributed by our support team of experienced techs. Just type in your question and our smart software will show you the most appropriate answer.

  • Top quality support service
  • Tutorial Videos

  • For those of you who would rather learn how to fix a frequently encountered issue by watching an educational video, we have added a compilation of video tutorials to our Web Control Panel. All the instructional video clips are short and easy to follow. They offer step–by–step demonstrations of different website administration tasks.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 tech support service and a 60–minute ticket response guarantee. Our practiced technicians will be available 24/7 to answer your queries and to sort out any issue that you may possibly encounter. Simply send a support ticket from the Help section and we will respond back to you extremely quickly.