Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support prompt is our top priority, so we backup each Linux hosting services plan with a one hour ticket solution guarantee. As you share a ticket or send us a message, our client tech support team will do their best to present the most adequate solution to your situation and to give you assistance in a timely fashion.
A Top–quality Support Service
Our help support service is offered by a crew of educated technicians which are ready to respond to your issue as fast as possible. You’re able to speak with the tech support staff by launching a tech support ticket from your Web Control Panel or by submitting us an email. On business days, you may also contact us on the telephone or take advantage of the online chatting solution.
An Intuitive Help Section
We have included a detailed knowledge base into the Control Panel that allows you to receive practical step–by–step recommendations anytime. Each section of the Control Panel possesses its own contextual help area showcasing a selection of how–to posts. We have also prepared training videos to offer you with a superior visual representation of the best way to conduct any given activity.