Phone Support in Hosting
Because we have live phone support 14 hours per day, you are able to get in touch with us and talk to our customer support agents to get more information about the Linux hosting services that we supply and ensure that our servers meet the system requirements for your web sites before purchasing anything. For your convenience, we have telephone numbers on three different continents so that you are able to call the one closer to you - in the U.S.A., Great Britain or Australia. If you're already an existing customer, you can call about general and billing matters, or even about some technical issues. In case the situation is strictly technical or it requires longer time to investigate, you should go through our ticketing system, that will allow both you and our tech support team to track the information provided by either side.
Phone Support in Semi-dedicated Hosting
Any time you need more info regarding the semi-dedicated hosting services that we offer, you are able to call one of the three support phone lines we have worldwide - in the United States, Great Britain and Australia. By doing this, you'll be able to check ahead of time if our solutions will be suitable for your web sites. If you're already our customer and you have a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours a day about any kind of billing or general issues. For entirely tech troubles you'll have to use our ticketing system and contact our tech support since sometroubles just require longer time to be dealt with, but we can help you on the phone with many minor technical problems as well, saving you the time and efforts.