If your website hosting supplier provides live chat support, you'll be able to talk to an agent in real-time and find out helpful info or get a problem resolved timely. The main advantage of using chat compared to calling to consult with a live person is that you'll need just a computer with Internet connection, so you won't pay any charges when you're in another state or country. In addition, it'll be a lot quicker to copy and paste details for instance domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side on the phone. The real-time chat is also a quicker way to contact the hosting company's support crew as compared to using a ticketing system. Last, but not least, in case some trouble requires more time to be resolved, you can do something else while you wait for support on the live chat, which means that you will not lose time - something that's impossible if you're on the telephone.

Live Chat Support in Hosting

As part of the support services that we supply for our Linux hosting services, we now have live chat support that is available twenty-four seven, even on holidays. You are able to contact us regardless of whether you already have an account or not, as we can help you with all sorts of things, ranging from giving you general info on our solutions in case you aren't a client yet and you are thinking about ordering one of our packages, to assisting you with installing an email account in an email client. Part of the problems are more complex and time-consuming, and you will have to take advantage of the ticketing system that is integrated in the Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every single day, even on weekends and holidays. It's the best way to find out more information about our semi-dedicated hosting services if you don't have an account yet or to have some issue resolved in case you are a customer and our support agents will help you in real time no matter what time of the day you join the chat. In case you're hestitating which package is more appropriate for your websites, if you need advice whether you should order a specific upgrade and how to order it or in case you have difficulties setting up an email account on your computer system, you will be able to get in touch with us and we'll supply you with the needed details quickly. Our live chat is online even after our phone lines are off for the day, which means that when you have an account with us, you can be sure that you will always get quick help with any kind of question or issue that shows up.